All services

AI for existing software

Bring AI into your ERP, CRM, portal or application.

Add useful AI capabilities to the applications your teams and customers already use.

Discuss this service
An orange glass module slots into the centre of an existing network of graphite components.

The challenge

Your business knowledge lives inside existing systems. A useful AI feature needs access to the right information, respect for permissions and a place in the user journey. We design that integration around your architecture and business rules.

What we deliver

  • A review of the application, data sources and integration options.
  • Search, document processing or assistance tailored to a defined use case.
  • Access controls, evaluation criteria and fallback behaviour.
  • Deployment, observability and documentation for your technical team.

Illustrative scenario

Example workflow

A customer portal gains a support assistant that can retrieve approved documentation and order status. It respects the signed-in user’s permissions and escalates requests that require a person.

What we can measure

  • Task completion
  • Answer quality
  • Time spent searching
  • Cost per interaction

How we work together

Begin with a technical assessment and a bounded feature. Expand through planned releases, with ongoing evaluation of quality, adoption and cost.

Let’s talk

What would you like to improve?

Tell us about a process, an application or a product opportunity. We’ll use it to start a focused conversation.